Contact information

TideScan LLC is dedicated to providing high-quality diagnostic and thermal imaging solutions. We are here to assist you with technical inquiries, order status, or dealer support.

Business Name: TideScan LLC

Customer Support Email: info@tidescan.tools

Mailing Address: 4915 Saddlebrook Lane, Louisville, KY, 40216, US

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Technical Support: For specific technical questions regarding the operation or calibration of equipment purchased through TideScan LLC, please include your Order Number and the Serial Number of your device in your email so we can provide the most accurate assistance.

Order Inquiries: For questions regarding an existing order or shipping status, please contact us at info@tidescan.tools. We typically respond to all inquiries within one business day.

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